{"id":134,"date":"2018-06-20T10:04:08","date_gmt":"2018-06-20T08:04:08","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=134"},"modified":"2026-10-27T13:52:01","modified_gmt":"2026-10-27T12:52:01","slug":"que-puedo-consultar-en-la-app-mi-o2","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/que-puedo-consultar-en-la-app-mi-o2\/","title":{"rendered":"\u00bfQu\u00e9 puedo consultar en la aplicaci\u00f3n Mi O2?"},"content":{"rendered":"<p>Con la app <a href=\"https:\/\/o2online.es\/ayuda\/como-me-registro-en-la-app-de-o2\/\">Mi O2<\/a><span data-contrast=\"none\"> puedes consultar y gestionar tus productos contratados con O2.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">La informaci\u00f3n en la app est\u00e1 organizada en los siguientes apartados, cada uno con sus diferentes opciones:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-8673 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/INICIO-DENTRO-DE-MOVIL-Fibra-y-Movil-1-148x300.png\" alt=\"\" width=\"230\" height=\"466\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/INICIO-DENTRO-DE-MOVIL-Fibra-y-Movil-1-148x300.png 148w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/INICIO-DENTRO-DE-MOVIL-Fibra-y-Movil-1-505x1024.png 505w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/INICIO-DENTRO-DE-MOVIL-Fibra-y-Movil-1.png 649w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/span><b><span data-contrast=\"auto\"><a href=\"https:\/\/appweb.o2online.es\/consumptions\">Inicio<\/a>: <\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"68\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Activar el roaming <\/span><\/b><span data-contrast=\"none\">para usar tu l\u00ednea en el extranjero.<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"68\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Activar o desactivar <\/span><b><span data-contrast=\"none\"><a href=\"https:\/\/www.o2online.es\/ayuda\/compartir-datos\/\">datos compartidos<\/a>.<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"68\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Bloquear l\u00edneas <\/span><\/b><span data-contrast=\"none\">cuando lo necesites.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"68\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Consultar tu tarifa, sus caracter\u00edsticas y <a href=\"https:\/\/appweb.o2online.es\/_\/account\/core\/webviews\/v2.php\/?id=postsales\">cambiarla<\/a>.\u00a0<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Al pulsar <b><strong>\u201c<\/strong><\/b><\/span><b><span data-contrast=\"none\">Ver detalle<strong>\u201d<\/strong>, <\/span><\/b><span data-contrast=\"none\">ir\u00e1s directamente a la secci\u00f3n de<\/span><b><span data-contrast=\"none\"> <strong>\u201c<\/strong>Productos<strong>\u201d<\/strong>.\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\"><br \/>\n<\/span><\/p>\n<p><a href=\"https:\/\/appweb.o2online.es\/consumptions\"><strong>Productos:\u00a0<\/strong><\/a><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"81\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Ver tu <\/span><b><span data-contrast=\"none\">consumo de datos <\/span><\/b><span data-contrast=\"none\">en <\/span><b><span data-contrast=\"none\">tiempo real, detalle de las llamadas realizadas, SMS enviados y otros consumos extra <\/span><\/b><span data-contrast=\"none\">(por ejemplo, llamadas no incluidas en tu tarifa como a un 902 o a n\u00fameros internacionales)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"81\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Medir la velocidad\u202fde conexi\u00f3n wifi o de la red de datos<\/span><\/b><span data-contrast=\"none\">\u202fa la que est\u00e1s conectado.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"81\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Activar el <\/span><b><span data-contrast=\"none\">O2 Cloud.<\/span><\/b><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"81\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Recibir ayuda para abrir incidencias <\/span><span data-contrast=\"none\">en tus servicios.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"81\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Desde el apartado de <\/span><b><span data-contrast=\"none\">\u201cGestiones\u201d<\/span><\/b><span data-contrast=\"none\"> podr\u00e1s: <\/span><b><span data-contrast=\"none\">instalar<\/span><\/b><span data-contrast=\"none\">,<\/span><b><span data-contrast=\"none\"> a\u00f1adir <\/span><\/b><span data-contrast=\"none\">y<\/span><b><span data-contrast=\"none\"> activar MultiSIM\/eSIM<\/span><\/b><span data-contrast=\"none\">, solicitar un <\/span><b><span data-contrast=\"none\">duplicado de SIM\/eSIM<\/span><\/b><span data-contrast=\"none\">, activar el <\/span><b><span data-contrast=\"none\">roaming<\/span><\/b><span data-contrast=\"none\">, <\/span><a href=\"https:\/\/o2online.es\/ayuda\/como-bloqueo-las-llamadas-a-numeros-especiales-desde-la-app\/\"><b><span data-contrast=\"none\">bloquear llamadas a n\u00fameros especiales<\/span><\/b><\/a><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">bloquear tu l\u00ednea por p\u00e9rdida o robo<\/span><\/b><span data-contrast=\"none\">, visualizar el <\/span><b><span data-contrast=\"none\">QR<\/span><\/b><span data-contrast=\"none\"> de tu<\/span><b><span data-contrast=\"none\"> eSIM<\/span><\/b><span data-contrast=\"none\">, contratar <\/span><a href=\"https:\/\/o2online.es\/ayuda\/bonoextradatos\/\"><b><span data-contrast=\"none\">bonos extra de datos<\/span><\/b><\/a><span data-contrast=\"none\">, consultar <\/span><b><span data-contrast=\"none\">desv\u00edos de llamadas<\/span><\/b><span data-contrast=\"none\"> o consultar tu <\/span><a href=\"https:\/\/o2online.es\/ayuda\/pin-y-puk-de-la-sim-de-o2\/\"><b><span data-contrast=\"none\">c\u00f3digo PUK<\/span><\/b><\/a><span data-contrast=\"none\">.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-8674 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Tab-Gestiones-Producto-1-1-148x300.png\" alt=\"\" width=\"230\" height=\"466\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Tab-Gestiones-Producto-1-1-148x300.png 148w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Tab-Gestiones-Producto-1-1-505x1024.png 505w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Tab-Gestiones-Producto-1-1.png 649w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-8675 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Gestiones-dentro-de-producto-2-1-148x300.jpg\" alt=\"\" width=\"231\" height=\"468\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Gestiones-dentro-de-producto-2-1-148x300.jpg 148w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Gestiones-dentro-de-producto-2-1-505x1024.jpg 505w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/Gestiones-dentro-de-producto-2-1.jpg 649w\" sizes=\"(max-width: 231px) 100vw, 231px\" \/><\/p>\n<p><b><span data-contrast=\"none\"><a href=\"https:\/\/appweb.o2online.es\/explore\">Para ti<\/a>:\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"38\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><strong><a href=\"https:\/\/appweb.o2online.es\/_\/account\/core\/webviews\/v2.php\/?id=postsales\">Cambiar de tarifa<\/a> o contratar otros productos y servicios.\u00a0<\/strong><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\"><a href=\"https:\/\/appweb.o2online.es\/invoices\">Facturas<\/a>:<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559682&quot;:20,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><a href=\"https:\/\/o2online.es\/ayuda\/donde-encuentro-mi-factura\/\"><b><span data-contrast=\"none\">Visualizar tus facturas<\/span><\/b><\/a><span data-contrast=\"none\"> o descargarlas en formato pdf.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559682&quot;:20,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Comprobar<\/span><\/b><span data-contrast=\"none\">\u00a0si tienes alguna\u00a0<\/span><a href=\"https:\/\/o2online.es\/ayuda\/pagar-factura-pendiente\/\"><b><span data-contrast=\"none\">factura pendiente de pago<\/span><\/b><\/a><span data-contrast=\"none\">\u00a0con opci\u00f3n de\u00a0<\/span><b><span data-contrast=\"none\">abonarla,\u00a0<\/span><\/b><span data-contrast=\"none\">as\u00ed como visualizar el\u00a0importe\u00a0<\/span><b><span data-contrast=\"none\">total de deuda<\/span><\/b><span data-contrast=\"none\">, si hubiese.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">Gestiones:\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559685&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:390}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"57\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Consultar <\/span><\/b><span data-contrast=\"none\">tus <\/span><b><span data-contrast=\"none\">pedidos <\/span><\/b><span data-contrast=\"none\">y<\/span><b><span data-contrast=\"none\"> su estado<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:390}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"57\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/appweb.o2online.es\/_\/account\/core\/webviews\/v2.php\/?id=postsales\"><b><span data-contrast=\"none\">Cambiar tu tarifa<\/span><\/b><\/a><span data-contrast=\"none\"> y revisar las <\/span><b><span data-contrast=\"none\">opciones disponibles <\/span><\/b><span data-contrast=\"none\">para tu l\u00ednea.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:390}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"57\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Modificar <\/span><\/b><span data-contrast=\"none\">la<\/span><b><span data-contrast=\"none\"> cuenta bancaria<\/span><\/b><span data-contrast=\"none\"> asociada a tus servicios.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:390}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"57\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Abrir <\/span><\/b><span data-contrast=\"none\">una <\/span><b><span data-contrast=\"none\">incidencia<\/span><\/b><span data-contrast=\"none\"> si necesitas ayuda con alguno de tus servicios.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:2,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:390}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"57\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Realizar gestiones de tu l\u00ednea <\/span><\/b><span data-contrast=\"none\">como <\/span><b><span data-contrast=\"none\">a<\/span><\/b><b><span data-contrast=\"none\">ctivar <\/span><\/b><span data-contrast=\"none\">el <\/span><b><span data-contrast=\"none\">roaming<\/span><\/b><span data-contrast=\"none\">, <\/span><a href=\"https:\/\/o2online.es\/ayuda\/como-bloqueo-las-llamadas-a-numeros-especiales-desde-la-app\/\"><b><span data-contrast=\"none\">bloquear llamadas a n\u00fameros especiales<\/span><\/b><\/a><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">bloquear tu l\u00ednea por p\u00e9rdida o robo<\/span><\/b><span data-contrast=\"none\">,<\/span><b><span data-contrast=\"none\"> solicitar duplicado<\/span><\/b><span data-contrast=\"none\"> y <\/span><b><span data-contrast=\"none\">MultiSIM<\/span><\/b><span data-contrast=\"none\">, <\/span><b><span data-contrast=\"none\">consultar tu <a href=\"https:\/\/o2online.es\/ayuda\/pin-y-puk-de-la-sim-de-o2\/\">c\u00f3digo PUK<\/a><\/span><\/b><span data-contrast=\"none\">,<\/span><b><span data-contrast=\"none\"> desviar llamadas<\/span><\/b><span data-contrast=\"none\"> y <\/span><b><span data-contrast=\"none\">realizar<\/span><\/b> <b><span data-contrast=\"none\">un test de velocidad<\/span><\/b><span data-contrast=\"none\">.<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\"><a href=\"https:\/\/appweb.o2online.es\/support\">Soporte<\/a>:<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559682&quot;:20,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><strong>Reportar directamente y hacer seguimiento de incidencias t\u00e9cnicas.\u00a0<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559682&quot;:20,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"none\"><strong>Acceso directo a<\/strong><\/span><strong>\u00a0nuestros canales de atenci\u00f3n.<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559682&quot;:20,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span data-contrast=\"none\">Acceso a <strong>p\u00e1ginas de ayuda<\/strong>.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\"><a href=\"https:\/\/appweb.o2online.es\/profile\">Perfil<\/a>:<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Datos personales<\/span><\/b><span data-contrast=\"none\">: <\/span><b><span data-contrast=\"none\">cambiar <\/span><\/b><span data-contrast=\"none\">el <\/span><a href=\"https:\/\/o2online.es\/ayuda\/como-cambio-o-anado-mi-email-de-contacto\/\"><b><span data-contrast=\"none\">correo de contacto<\/span><\/b><\/a><span data-contrast=\"none\">, el <\/span><b><span data-contrast=\"none\">tel\u00e9fono de contacto<\/span><\/b><span data-contrast=\"none\">, la <\/span><a href=\"https:\/\/o2online.es\/ayuda\/como-puedo-cambiar-mi-cuenta-bancaria-desde-la-app-mi-o2\/\"><b><span data-contrast=\"none\">cuenta bancaria<\/span><\/b><\/a><span data-contrast=\"none\"> o el <\/span><a href=\"https:\/\/o2online.es\/ayuda\/cambio-de-titular\/\"><b><span data-contrast=\"none\">titular de la l\u00ednea<\/span><\/b><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Configuraci\u00f3n<\/span><\/b><span data-contrast=\"none\">: gestionar tus <\/span><b><span data-contrast=\"none\">preferencias de notificaciones<\/span><\/b><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><a href=\"https:\/\/o2online.es\/ayuda\/no-puedo-acceder-mi-o2\/\"><b><span data-contrast=\"none\">C<\/span><\/b><b><span data-contrast=\"none\">ambiar la contrase\u00f1a de acceso<\/span><\/b><\/a><span data-contrast=\"none\"> y activar el <\/span><b><span data-contrast=\"none\"><a href=\"https:\/\/o2online.es\/ayuda\/acceder-con-biometria\/\">acceso con biometr\u00eda<\/a>.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">A<\/span><\/b><b><span data-contrast=\"none\">ctivar el <a href=\"https:\/\/o2online.es\/ayuda\/activar-widget-de-consumo-de-la-app-mi-o2\/\">widget de consumo<\/a><\/span><\/b><span data-contrast=\"none\"> en tiempo real sin necesidad de entrar en la app.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Valorar la app<\/span><\/b><span data-contrast=\"none\">: d\u00e9janos tu <\/span><b><span data-contrast=\"none\">valoraci\u00f3n o sugerencias<\/span><\/b><span data-contrast=\"none\"> para seguir mejorando.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"39\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\">G<span data-contrast=\"none\">estionar la <\/span><b><span data-contrast=\"none\">privacidad de tus datos<\/span><\/b><span data-contrast=\"none\"> y la <\/span><b><span data-contrast=\"none\">configuraci\u00f3n de cookies<\/span><\/b><span data-contrast=\"none\">.<\/span><\/li>\n<\/ul>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-134 jlk' href='javascript:void(0)' data-task='like' data-post_id='134' data-nonce='e561dfc3c2' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-134 lc'>+354<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-134 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='134' data-nonce='e561dfc3c2' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-134 unlc'>-273<\/span><\/a><\/div> <\/div> <div class='status-134 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Con la app Mi O2 puedes consultar y gestionar tus productos contratados con O2.\u00a0 La informaci\u00f3n en la app est\u00e1 organizada en los siguientes apartados, cada uno con sus diferentes opciones: Inicio: \u00a0 Activar el roaming para usar tu l\u00ednea en el extranjero. Activar o desactivar datos compartidos.\u00a0 Bloquear l\u00edneas cuando lo necesites.\u00a0 Consultar tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[92,91,280,32173,30620,32179,24312],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00bfQu\u00e9 puedo consultar en la aplicaci\u00f3n Mi O2? | O2 Ayuda<\/title>\n<meta name=\"description\" content=\"Instala en tu m\u00f3vil la aplicaci\u00f3n Mi O2 y tendr\u00e1s siempre a mano la informaci\u00f3n de tus servicios, tu consumo y tus facturas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/que-puedo-consultar-en-la-app-mi-o2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfQu\u00e9 puedo consultar en la aplicaci\u00f3n Mi O2? | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"Instala en tu m\u00f3vil la aplicaci\u00f3n Mi O2 y tendr\u00e1s siempre a mano la informaci\u00f3n de tus servicios, tu consumo y tus facturas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/o2online.es\/ayuda\/que-puedo-consultar-en-la-app-mi-o2\/\" \/>\n<meta property=\"og:site_name\" content=\"O2 Ayuda\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-20T08:04:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-27T12:52:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2018\/06\/INICIO-DENTRO-DE-MOVIL-Fibra-y-Movil-1-148x300.png\" \/>\n<meta name=\"author\" content=\"ayuda\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"ayuda\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/o2online.es\/ayuda\/que-puedo-consultar-en-la-app-mi-o2\/\",\"url\":\"https:\/\/o2online.es\/ayuda\/que-puedo-consultar-en-la-app-mi-o2\/\",\"name\":\"\u00bfQu\u00e9 puedo consultar en la aplicaci\u00f3n Mi O2? 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