{"id":2975,"date":"2022-09-23T10:00:00","date_gmt":"2022-09-23T08:00:00","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=2975"},"modified":"2024-12-09T12:55:28","modified_gmt":"2024-12-09T11:55:28","slug":"on-puc-trobar-les-meves-factures-do2","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/on-puc-trobar-les-meves-factures-do2\/","title":{"rendered":"On puc trobar les meves factures d\u2019O2?"},"content":{"rendered":"<p><strong>Pots visualitzar i descarregar les teves factures a trav\u00e9s de l\u2019app Mi O2 i tamb\u00e9 des de la teva <a href=\"https:\/\/t3.o2online.es\/acceso\/#\/accessUserPassO2?action=display&amp;client_name=PARAO2&amp;client_id=58f6210a-9a8e-47b8-a17f-2f50168bbc4e&amp;state=a59f48c3e54e4e7abcbe80be439e8537&amp;sessionID=2c628486-54ab-4b2c-a38f-b3539734c40a&amp;sessionData=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.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.SKpk2TPx5UaS6SflZRNpffyz9PYaseYw2-vRCq_fpg0\">\u00e0rea personal web<\/a>. En aquesta publicaci\u00f3, t\u2019expliquem com pots fer-ho:<\/strong><\/p>\n<p>Si encara no tens descarregada l\u2019app, pots fer-ho a trav\u00e9s d\u2019aquests enlla\u00e7os segons el sistema operatiu del teu dispositiu m\u00f2bil:<\/p>\n<p>Si no la tens, pots descarregar-te-la des d\u2019aquests enlla\u00e7os segons el m\u00f2bil que tinguis:<\/p>\n<ul>\n<li><a style=\"font-size: inherit;\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=es.o2.mio2\" target=\"_blank\" rel=\"noopener noreferrer\">Android<\/a><span style=\"font-size: inherit;\">\u00a0<\/span><\/li>\n<li><a style=\"font-size: inherit;\" href=\"https:\/\/apps.apple.com\/es\/app\/mi-o2\/id1382557106\" target=\"_blank\" rel=\"noopener noreferrer\">iOS<\/a><span style=\"font-size: inherit;\">.\u00a0<\/span><\/li>\n<\/ul>\n<p>A m\u00e9s a m\u00e9s, per poder accedir-hi cal que t\u2019hi hagis registrat, <a href=\"https:\/\/o2online.es\/ayuda\/com-em-registro-a-lapp-mi-o2\/\" target=\"_blank\" rel=\"noopener noreferrer\">aqu\u00ed t\u2019expliquem com pots fer-ho<\/a>.<\/p>\n<h2>Com pots accedir i descarregar-te les teves factures des de Mi O2<\/h2>\n<ol>\n<li>Entra a l\u2019<strong>app Mi O2.<\/strong><\/li>\n<li>Dins de l\u2019app, prem sobre la pestanya que t\u00e9 el logotip de <strong>Facturas<\/strong>.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7549 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura-137x300.png\" alt=\"\" width=\"227\" height=\"497\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura-137x300.png 137w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura-467x1024.png 467w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura-768x1683.png 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura-701x1536.png 701w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/menu-factura.png 886w\" sizes=\"(max-width: 227px) 100vw, 227px\" \/><\/p>\n<p>3. A continuaci\u00f3, <strong>selecciona el mes <\/strong>de la factura que vols consultar prement-hi al damunt.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7546 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1-137x300.png\" alt=\"\" width=\"224\" height=\"490\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1-137x300.png 137w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1-467x1024.png 467w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1-768x1683.png 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1-701x1536.png 701w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura1.png 886w\" sizes=\"(max-width: 224px) 100vw, 224px\" \/><\/p>\n<p>4. Si vols, pots descarregar-te la teva factura en format .pdf prement sobre <strong>\u201cDescargar factura\u201d.<\/strong><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7547 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2-137x300.png\" alt=\"\" width=\"223\" height=\"489\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2-137x300.png 137w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2-467x1024.png 467w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2-768x1683.png 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2-701x1536.png 701w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura2.png 886w\" sizes=\"(max-width: 223px) 100vw, 223px\" \/><\/strong><\/p>\n<p><strong> <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-7548 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3-137x300.png\" alt=\"\" width=\"231\" height=\"506\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3-137x300.png 137w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3-467x1024.png 467w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3-768x1683.png 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3-701x1536.png 701w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/factura3.png 886w\" sizes=\"(max-width: 231px) 100vw, 231px\" \/><br \/>\n<\/strong><\/p>\n<p><strong>Et recordem que pots enviar totes les teves factures al correu electr\u00f2nic des de l\u2019app Mi O2.<\/strong><\/p>\n<p>Cada vegada que es generi una factura nova, t\u2019avisarem a trav\u00e9s d\u2019una notificaci\u00f3.<\/p>\n<p>Pots consultar informaci\u00f3 sobre el teu cicle de facturaci\u00f3 i sobre el cobrament de la teva factura <a href=\"https:\/\/o2online.es\/ayuda\/cuando-se-pasa-la-factura-al-banco-cual-es-mi-ciclo-de-facturacion\/\" target=\"_blank\" rel=\"noopener noreferrer\">en aquest enlla\u00e7.<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2>Com pots accedir i descarregar les teves factures des de Mi \u00c1rea Privada Web:<\/h2>\n<p>Des de l\u2019<strong>\u00e0rea privada<\/strong> web tamb\u00e9 tens la possibilitat de <strong>visualitzar i descarregar<\/strong> les teves factures.<\/p>\n<p>Segueix aquests senzills passos.<\/p>\n<ol>\n<li>Accedeix a la teva \u00e0rea privada a trav\u00e9s del web d\u2019O2 des de l\u2019apartat \u201cSoy Cliente\u201d.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7209 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Soy-cliente-300x21.jpg\" alt=\"\" width=\"571\" height=\"40\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Soy-cliente-300x21.jpg 300w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Soy-cliente-768x54.jpg 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Soy-cliente.jpg 986w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/><\/p>\n<p>2. Un cop a dins, introdueix la teva identificaci\u00f3 personal.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7208 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Inicio-area-personal-300x282.jpg\" alt=\"\" width=\"373\" height=\"351\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Inicio-area-personal-300x282.jpg 300w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/Inicio-area-personal.jpg 581w\" sizes=\"(max-width: 373px) 100vw, 373px\" \/><\/p>\n<p>3. Finalment, prem sobre la secci\u00f3 \u201cFacturas\u201d i selecciona el mes de la factura que vols visualitzar.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7207 aligncenter\" src=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/facturas-area-cliente-300x132.jpg\" alt=\"\" width=\"598\" height=\"263\" srcset=\"https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/facturas-area-cliente-300x132.jpg 300w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/facturas-area-cliente-1024x450.jpg 1024w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/facturas-area-cliente-768x337.jpg 768w, https:\/\/o2online.es\/ayuda\/wp-content\/uploads\/2022\/09\/facturas-area-cliente.jpg 1328w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-2975 jlk' href='javascript:void(0)' data-task='like' data-post_id='2975' data-nonce='7a90361548' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-2975 lc'>+22<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-2975 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='2975' data-nonce='7a90361548' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-2975 unlc'>-11<\/span><\/a><\/div> <\/div> <div class='status-2975 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Pots visualitzar i descarregar les teves factures a trav\u00e9s de l\u2019app Mi O2 i tamb\u00e9 des de la teva \u00e0rea personal web. En aquesta publicaci\u00f3, t\u2019expliquem com pots fer-ho: Si encara no tens descarregada l\u2019app, pots fer-ho a trav\u00e9s d\u2019aquests enlla\u00e7os segons el sistema operatiu del teu dispositiu m\u00f2bil: Si no la tens, pots descarregar-te-la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[876],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo ver y descargar tus facturas de O2 | O2 Ayuda<\/title>\n<meta name=\"description\" content=\"Con la app Mi O2 puedes ver y descargar tus facturas de O2 siempre que lo necesites. Mi O2 est\u00e1 disponible para Android y iOS.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/on-puc-trobar-les-meves-factures-do2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo ver y descargar tus facturas de O2 | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"Con la app Mi O2 puedes ver y descargar tus facturas de O2 siempre que lo necesites. 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