{"id":3040,"date":"2019-03-05T20:14:49","date_gmt":"2019-03-05T19:14:49","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=3040"},"modified":"2022-09-26T16:30:48","modified_gmt":"2022-09-26T14:30:48","slug":"problemes-amb-la-cobertura-de-la-xarxa-mobil","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/problemes-amb-la-cobertura-de-la-xarxa-mobil\/","title":{"rendered":"Problemes amb la cobertura de la xarxa m\u00f2bil"},"content":{"rendered":"<p><span data-contrast=\"none\">La falta de cobertura en el m\u00f2bil es pot deure a diferents factors. Fes aquestes comprovacions per solucionar-ho:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\"><strong>Assegura\u2019t que no tens activat el \u201cmode avi\u00f3<\/strong>\u201d del teu smartphone.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0<\/span><strong>Apaga el terminal, treu-ne<\/strong><span data-contrast=\"none\"><strong> la SIM<\/strong> i <\/span><span data-contrast=\"none\">espera\u2019t<\/span> <span data-contrast=\"none\">uns<\/span> quants <span data-contrast=\"none\">segons<\/span><span data-contrast=\"none\">. <strong>Torna a <\/strong><\/span><strong>introduir-hi<\/strong><span data-contrast=\"none\"><strong> la SIM<\/strong>, <\/span><span data-contrast=\"none\">torna a engegar<\/span><span data-contrast=\"none\"> el terminal i <\/span><span data-contrast=\"none\">espera\u2019t<\/span><span data-contrast=\"none\"> a <\/span><span data-contrast=\"none\">veure<\/span> <span data-contrast=\"none\">si<\/span> <span data-contrast=\"none\">el<\/span> <span data-contrast=\"none\">m\u00f2bil<\/span> <span data-contrast=\"none\">agafa<\/span><span data-contrast=\"none\"> xarxa.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0Si has fet un canvi de SIM recentment, <strong>confirma que est\u00e0 operativa<\/strong> trucant al 1551.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Altres recomanacions<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\"><strong>Selecciona la xarxa de cobertura O2 manualment<\/strong> des dels ajustos del teu m\u00f2bil (Configuraci\u00f3 &gt; Xarxa i Internet &gt; Xarxes m\u00f2bils&gt; Operadors de xarxa &gt; Cercar xarxes). Si no hi surt O2, tria Movistar. Quan es connecti, desa els canvis perqu\u00e8 el teu tel\u00e8fon m\u00f2bil es connecti autom\u00e0ticament a la xarxa. Despr\u00e9s fes una trucada i comprova si ja tens cobertura.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Comprova que<strong> la targeta SIM est\u00e0 correctament col\u00b7locada.<\/strong><\/span><strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-contrast=\"none\">Si despr\u00e9s de seguir totes les instruccions el teu m\u00f2bil continua sense connectar-se a la xarxa <\/span><span data-contrast=\"none\">O2<\/span><span data-contrast=\"none\">, posa\u2019t en contacte amb nosaltres trucant al 1551.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">En el cas que tinguis cobertura per\u00f2 no puguis navegar amb el m\u00f2bil, \u00e9s possible que hagis de configurar Internet. Per fer-ho segueix els passos per a <\/span><a href=\"https:\/\/o2online.es\/ayuda\/configurar-internet-android-o2\/\"><span data-contrast=\"none\">Android<\/span><\/a> <span data-contrast=\"auto\">o<\/span> <a href=\"https:\/\/o2online.es\/ayuda\/configura-internet-iphone-ipad-o2\/\"><span data-contrast=\"none\">iOS<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-3040 jlk' href='javascript:void(0)' data-task='like' data-post_id='3040' data-nonce='b773ade790' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-3040 lc'>+1<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-3040 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='3040' data-nonce='b773ade790' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-3040 unlc'>-4<\/span><\/a><\/div> <\/div> <div class='status-3040 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>La falta de cobertura en el m\u00f2bil es pot deure a diferents factors. Fes aquestes comprovacions per solucionar-ho:\u00a0 Assegura\u2019t que no tens activat el \u201cmode avi\u00f3\u201d del teu smartphone.\u00a0 \u00a0Apaga el terminal, treu-ne la SIM i espera\u2019t uns quants segons. Torna a introduir-hi la SIM, torna a engegar el terminal i espera\u2019t a veure si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[882],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Problemas con la cobertura de red m\u00f3vil | O2 Ayuda<\/title>\n<meta name=\"description\" content=\"Si te has quedado sin cobertura en tu m\u00f3vil, hay algunas comprobaciones que puedes hacer para conocer el motivo. 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