{"id":3043,"date":"2019-03-05T16:11:42","date_gmt":"2019-03-05T15:11:42","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=3043"},"modified":"2022-09-26T16:02:38","modified_gmt":"2022-09-26T14:02:38","slug":"dubtes-generals-en-passar-de-movistar-a-o2","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/dubtes-generals-en-passar-de-movistar-a-o2\/","title":{"rendered":"Dubtes generals en passar de Movistar a O2"},"content":{"rendered":"<ul>\n<li><span data-contrast=\"none\">Per passar des de Movistar a O2 <strong>no et fa falta una SIM nova ni canviar el <\/strong><\/span><strong>router<\/strong><span data-contrast=\"none\"> de fibra, et va b\u00e9 l\u2019equipament actual que tens a casa.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"3\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Aix\u00f2 passa perqu\u00e8 Movistar i O2 s\u00f3n marques del grup Telef\u00f3nica i comparteixen la mateixa xarxa i infraestructures.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-listid=\"3\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">No has de posar-te en contacte amb Movistar. Q<span class=\"TextRun SCXW231224289 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW231224289 BCX0\">uan<\/span><\/span><span class=\"TextRun SCXW231224289 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW231224289 BCX0\"> la\u00a0<\/span><\/span><span class=\"TextRun SCXW231224289 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW231224289 BCX0\">portabilitat electr\u00f2nica s\u2019hagi finalitzat t\u2019ho confirmarem per SMS i nom\u00e9s haur\u00e0s d\u2019apagar i tornar a encendre el m\u00f2bil.\u00a0<\/span><\/span><span class=\"EOP SCXW231224289 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">A <\/span><span data-contrast=\"none\">continuaci\u00f3,<\/span><span data-contrast=\"none\">\u00a0resolem els dubtes m\u00e9s freq\u00fcents que poden sorgir-te si ets de Movistar i vols passar-te a O2.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Soc de Movistar, necessito una instal\u00b7laci\u00f3 nova de fibra?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-listid=\"1\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Si ja tens una instal\u00b7laci\u00f3 de fibra amb Movistar <strong>no has de fer res, la teva instal\u00b7laci\u00f3 i l\u2019equipament actual et serviran a O2.<\/strong><\/span><strong>\u00a0<\/strong><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"1\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Si vens de Movistar, <strong>nom\u00e9s es far\u00e0 una instal\u00b7laci\u00f3 i canviarem els teus equips en els casos seg\u00fcents<\/strong>:\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>\n<ul>\n<li><span data-contrast=\"none\">Si actualment tens <strong>ADSL<\/strong>.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Si el teu servei de veu fixa actual es proporciona a trav\u00e9s de<strong> coure en lloc de fibra<\/strong>. En aquest cas un t\u00e8cnic es posar\u00e0 en contacte amb tu per revisar la instal\u00b7laci\u00f3 i fer una modificaci\u00f3 a la xarxa. Nosaltres ens encarregarem de tot.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Qu\u00e8<\/span> <span data-contrast=\"none\">passa<\/span><span data-contrast=\"none\"> amb el meu <\/span><span data-contrast=\"none\">m\u00f2bil<\/span><span data-contrast=\"none\"> de Movistar?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Per fer la portabilitat del teu m\u00f2bil a O2 <strong>no necessites una SIM nova.<\/strong><\/span><strong>\u00a0<\/strong><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Farem una <strong>portabilitat electr\u00f2nica<\/strong> i<strong> la teva SIM actual et servir\u00e0 a O2. <\/strong><\/span><strong>\u00a0<\/strong><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Aix\u00f2 passa perqu\u00e8 totes dues marques pertanyen al grup Telef\u00f3nica i comparteixen la mateixa xarxa i infraestructures. D\u2019aquesta manera hem aconseguit reduir el temps d\u2019espera.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-listid=\"4\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\"><strong>No has de contactar amb el teu operador actual<\/strong>. <span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">Quan\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">la portabilitat electr\u00f2nica s\u2019hagi finalitzat<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">\u00a0t\u2019<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">enviarem un\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">SMS<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">. En aquest moment n<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">om\u00e9s haur\u00e0s d\u2019apagar i engegar el teu\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">tel\u00e8fon perqu\u00e8 la\u00a0<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">cobertura m\u00f2bil canvi\u00ef de Movistar a O2<\/span><\/span><span class=\"TextRun Highlight SCXW94447924 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94447924 BCX0\">.<\/span><\/span><span class=\"EOP SCXW94447924 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/li>\n<\/ul>\n<h3 aria-level=\"3\"><span data-contrast=\"none\">I <\/span><span data-contrast=\"none\">si<\/span> <span data-contrast=\"none\">vull<\/span><span data-contrast=\"none\"> una SIM <\/span><span data-contrast=\"none\">nova<\/span><span data-contrast=\"none\">?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">S<\/span><span data-contrast=\"none\">i<\/span><span data-contrast=\"none\">,<\/span> <span data-contrast=\"none\">per algun motiu,\u00a0<\/span><span data-contrast=\"none\">necessites una SIM O2 nova, truca al 1551 i te l\u2019enviarem. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Vull<\/span> <span data-contrast=\"none\">passar-me<\/span><span data-contrast=\"none\"> a O2, <\/span><span data-contrast=\"none\">puc<\/span> <span data-contrast=\"none\">aprofitar<\/span><span data-contrast=\"none\"> la <\/span><span data-contrast=\"none\">portabilitat<\/span><span data-contrast=\"none\"> per <\/span><span data-contrast=\"none\">instal\u00b7lar-lo<\/span><span data-contrast=\"none\"> en <\/span><span data-contrast=\"none\">un altre<\/span> <span data-contrast=\"none\">domicili<\/span><span data-contrast=\"none\">?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Pots fer la portabilitat a O2 <\/span><span data-contrast=\"none\">i<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">conservar el\u00a0<\/span><span data-contrast=\"none\">n\u00famero fix que tens ara a Movistar, per\u00f2 <strong>ha ser al mateix domicili<\/strong> on tens assignat aquest n\u00famero de tel\u00e8fon actualment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Si canvies de casa <\/span><span data-contrast=\"none\">i vols contractar O2 al teu domicili nou,\u00a0<\/span><span data-contrast=\"none\">et recomanem que <\/span><span data-contrast=\"none\">segueixis aquests passos:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ol>\n<li><strong>Comprova<\/strong><span data-contrast=\"none\"><strong> que tens cobertura de fibra<\/strong> O2 en aquest domicili nou<\/span><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">Pots fer-ho des del <\/span><a href=\"https:\/\/o2online.es\/\"><span data-contrast=\"none\">nostre web<\/span><\/a><span data-contrast=\"none\">. \u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">S<\/span><span data-contrast=\"none\">i\u00a0no fas servir el teu n\u00famero fix,<\/span><span data-contrast=\"none\">\u00a0<strong>dona\u2019t<\/strong><\/span><span data-contrast=\"none\"><strong> d\u2019alta a O2 directament a la casa nova amb un n\u00famero fix nou<\/strong>. <\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"none\">Abans de traslladar-te, <strong>recorda\u00a0<\/strong><\/span><span data-contrast=\"none\"><strong>donar de baixa el servei del teu domicili vell<\/strong> per evitar factures noves.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ol>\n<h1 aria-level=\"2\"><span data-contrast=\"none\">Haig de canviar de <\/span><span data-contrast=\"none\">router<\/span><span data-contrast=\"none\">? <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h1>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><strong>Si ja tens una instal\u00b7laci\u00f3 de fibra amb Movistar, el teu router<\/strong><span data-contrast=\"none\"><strong> i la teva instal\u00b7laci\u00f3 actual t\u2019aniran b\u00e9<\/strong> a O2. <\/span><span data-contrast=\"none\">No cal que canvi\u00efs res.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Nom\u00e9s <strong>si el servei de veu fixa que tens actualment actiu es proporciona a trav\u00e9s de coure en lloc de fibra, un t\u00e8cnic es posar\u00e0 en contacte amb tu<\/strong> per revisar la instal\u00b7laci\u00f3 i fer una modificaci\u00f3 a la xarxa.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-listid=\"6\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\"><strong>En el cas que tinguis ADSL Movistar s\u00ed que caldr\u00e0 fer una nova instal\u00b7laci\u00f3<\/strong> i canviar de <\/span><span data-contrast=\"none\">router<\/span><span data-contrast=\"none\">. Nosaltres ens encarregarem de tot.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Tinc Movistar+, <\/span><span data-contrast=\"none\">perdo<\/span><span data-contrast=\"none\"> la TV?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">A O2 no oferim servei de TV. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Si tens contractat Movistar+, en passar a O2 has de tenir en compte el seg\u00fcent:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-listid=\"7\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Quan ja tinguis O2 actiu al teu domicili, <strong>\u00e9s necessari que tornis\u00a0<\/strong><\/span><strong>el desco i el comandament<\/strong><span data-contrast=\"none\"><strong>\u00a0de TV<\/strong> en una<\/span><a href=\"http:\/\/www.movistar.es\/particulares\/ayuda\/buscador-de-tiendas\/\"><span data-contrast=\"none\"> botiga Movistar amb punt de recollida\u00a0<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"7\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">\u00c9s molt important que nom\u00e9s<\/span> <span data-contrast=\"none\">entreguis <\/span><span data-contrast=\"none\">el <\/span><span data-contrast=\"none\">desco<\/span><span data-contrast=\"none\"> de la televisi\u00f3 i el comandament, <strong>mai el <\/strong><\/span><strong>router de la Fibra<\/strong><span data-contrast=\"none\">, ja que el continuar\u00e0s fent servir amb O2<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Qu\u00e8 passar\u00e0 amb el meu tel\u00e8fon fix? I amb el contestador i els altres serveis?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-listid=\"8\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\"><strong>El teu tel\u00e8fon fix continuar\u00e0 funcionant<\/strong> i amb la tarifa O2 tindr\u00e0s trucades il\u00b7limitades a fixos i m\u00f2bils.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-listid=\"8\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Els serveis del tel\u00e8fon fix com el contestador i altres serveis <\/span><span data-contrast=\"none\">que tinguessis amb Movistar<\/span><span data-contrast=\"none\">, <\/span><span data-contrast=\"none\">es donaran de baixa. <\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-listid=\"8\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><a href=\"https:\/\/o2online.es\/ayuda\/quins-serveis-no\u2026-meva-linia-fixa\/\"><span data-contrast=\"none\">Pots consultar aqu\u00ed la llist de serveis fixos no disponibles a O2.<\/span><\/a><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Qu\u00e8 passar\u00e0 amb la resta de l\u00ednies m\u00f2bils de Fusi\u00f3n?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-listid=\"9\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">En passar-te a O2<\/span><span data-contrast=\"none\">, <strong>podr\u00e0s fer la portabilitat del teu n\u00famero fix i <\/strong><\/span><strong>d\u2019<\/strong><span data-contrast=\"none\"><strong>un n\u00famero m\u00f2bil principal<\/strong> associat a la nostra oferta de fibra i m\u00f2bil.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-listid=\"9\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">A m\u00e9s a m\u00e9<\/span><span data-contrast=\"none\">s, <\/span><strong>la resta de les l\u00ednies<\/strong><span data-contrast=\"none\"><strong> m\u00f2bils tamb\u00e9 pots associar-les a la teva tarifa de fibra i m\u00f2bil O2 com a l\u00ednies addicionals<\/strong>.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-listid=\"9\" data-font=\"Symbol\" data-leveltext=\"\uf0b7\"><span data-contrast=\"none\">Et recomanem que la l\u00ednia m\u00f2bil principal Movistar sigui la mateixa que hagis triat per formar el paquet O2. Podr\u00e0s canviar-ho posteriorment si ho volguessis.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Conservar\u00e9 la meva <\/span><span data-contrast=\"none\">perman\u00e8ncia<\/span><span data-contrast=\"none\">?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p>Tant si tenies ADSL com si tenies fibra, la perman\u00e8ncia que tinguessis a Movistar no et penalitza pel fet de venir a O2, ja que \u00e9s una marca del grup Telef\u00f3nica.<\/p>\n<p>En el cas d\u2019anar-te\u2019n a una companyia diferent del grup Telef\u00f3nica, s\u2019aplicar\u00e0 el comprom\u00eds de perman\u00e8ncia que haguessis acceptat amb Movistar quan et vas donar d\u2019alta en aquesta companyia abans que a O2.<\/p>\n<h2><span data-contrast=\"none\">Tinc un m\u00f2bil finan\u00e7at\/asseguran\u00e7a, qu\u00e8 passa si passo a O2?\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><strong>Si tens un m\u00f2bil finan\u00e7at amb Movistar i passes a O2,<\/strong> rebr\u00e0s una \u00faltima factura de Movistar amb l\u2019import total de les quotes pendents que et queden per acabar el pagament del terminal.<\/p>\n<p><strong>Si tens contractat Seguro M\u00f3vil amb Movistar i passes a O2,<\/strong> rebr\u00e0s una \u00faltima factura de Movistar amb l\u2019import total de les quotes pendents fins a la fi de l\u2019anualitat, amb qu\u00e8 el teu m\u00f2bil quedar\u00e0 assegurat fins aquest moment. Pots aclarir qualsevol dubte relacionat amb les condicions de Seguro M\u00f3vil en el 1004 o a les Botigues Movistar.<\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-3043 jlk' href='javascript:void(0)' data-task='like' data-post_id='3043' data-nonce='3e72d427cf' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-3043 lc'>+15<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-3043 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='3043' data-nonce='3e72d427cf' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-3043 unlc'>-1<\/span><\/a><\/div> <\/div> <div class='status-3043 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Per passar des de Movistar a O2 no et fa falta una SIM nova ni canviar el router de fibra, et va b\u00e9 l\u2019equipament actual que tens a casa.\u00a0 Aix\u00f2 passa perqu\u00e8 Movistar i O2 s\u00f3n marques del grup Telef\u00f3nica i comparteixen la mateixa xarxa i infraestructures.\u00a0\u00a0 No has de posar-te en contacte amb Movistar. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[890],"tags":[43876],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dudas generales al pasar de Movistar a O2 | Ayuda O2<\/title>\n<meta name=\"description\" content=\"Consulta todo lo que necesitas saber si actualmente tienes contratados los servicios de Movistar y quieres darte de alta en O2.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/dubtes-generals-en-passar-de-movistar-a-o2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dudas generales al pasar de Movistar a 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