{"id":3148,"date":"2018-06-19T20:50:49","date_gmt":"2018-06-19T18:50:49","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=3148"},"modified":"2023-04-13T16:11:14","modified_gmt":"2023-04-13T14:11:14","slug":"internet-no-funciona-amb-el-router-do2","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/internet-no-funciona-amb-el-router-do2\/","title":{"rendered":"Internet no funciona amb el router d\u2019O2"},"content":{"rendered":"<p>La connexi\u00f3 a Internet de la teva fibra pot deixar de funcionar per diferents motius.<\/p>\n<p>Si has perdut la connexi\u00f3, fes aquestes comprovacions:<\/p>\n<ul>\n<li>Assegura\u2019t que <b>el cable d\u2019alimentaci\u00f3 est\u00e0 correctament connectat al corrent<\/b>. \u00c9s recomanable que estigui connectat directament a l\u2019endoll en lloc d\u2019una regleta. Per assegurar-te que no \u00e9s un problema de l\u2019equip, connecta el router a un altre endoll i comprova\u2019n el funcionament.<\/li>\n<li><strong>Revisa les connexions del cable de fibra<\/strong>, tant des de la roseta com en el router mateix. <b>\u00c9s important que el cable estigui el m\u00e9s recte possible<\/b>, ja que \u00e9s fr\u00e0gil i es pot trencar, cosa que afectaria la connectivitat.<\/li>\n<li><strong>Desconnecta el router i fes que estigui apagat uns quants segons<\/strong>. Torna a engegar-lo i espera que els llums d\u2019Internet, WiFi, WiFi+ i tel\u00e8fon s\u2019hagin enc\u00e8s amb l\u2019<b>indicador blau fix<\/b>.<\/li>\n<li>Si est\u00e0s connectat a trav\u00e9s de WiFi, verifica els senyals que emet el teu router de fibra i comprova que est\u00e0s connectat a la xarxa WiFi de casa.<\/li>\n<\/ul>\n<h3>Restableix el router a mode de f\u00e0brica<\/h3>\n<p>Si despr\u00e9s d\u2019aquestes comprovacions el problema continua, <b>cal fer un restabliment de f\u00e0brica del router:<\/b><\/p>\n<ol>\n<li>Agafa un objecte allargat i pla (un clip, un llapis\u2026) i prem en el bot\u00f3 de \u201cReset\u201d, a la part del darrere del router.<\/li>\n<li>Prem-lo entre 5 i 10 segons fins que tots els llums s\u2019apaguin i l\u2019equip es torni a engegar.<\/li>\n<li>Comprova si el problema est\u00e0 solucionat.<\/li>\n<\/ol>\n<p>Si la teva connexi\u00f3 a Internet continua sense funcionar, contacta amb nosaltres trucant al 1551 o escrivint a ayuda@o2online.com.<\/p>\n<p><span class=\"TextRun SCXW181247694 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181247694 BCX0\">En canvi, si comproves que el problema no \u00e9s de connexi\u00f3<\/span><\/span><span class=\"TextRun SCXW181247694 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181247694 BCX0\">,<\/span><\/span><span class=\"TextRun SCXW181247694 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181247694 BCX0\"> sin\u00f3 de velocitat, en aquest <a href=\"https:\/\/o2online.es\/ayuda\/tens-problemes-amb-la-velocitat-de-la-fibra-o2-informacio-i-consells\">enlla\u00e7<\/a> <\/span><\/span><span class=\"TextRun SCXW181247694 BCX0\" lang=\"es\" xml:lang=\"es\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181247694 BCX0\">et recomanem una s\u00e8rie de comprovacions.<\/span><\/span><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-3148 jlk' href='javascript:void(0)' data-task='like' data-post_id='3148' data-nonce='d331c7abae' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-3148 lc'>+3<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-3148 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='3148' data-nonce='d331c7abae' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-3148 unlc'>-9<\/span><\/a><\/div> <\/div> <div class='status-3148 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>La connexi\u00f3 a Internet de la teva fibra pot deixar de funcionar per diferents motius. Si has perdut la connexi\u00f3, fes aquestes comprovacions: Assegura\u2019t que el cable d\u2019alimentaci\u00f3 est\u00e0 correctament connectat al corrent. \u00c9s recomanable que estigui connectat directament a l\u2019endoll en lloc d\u2019una regleta. Per assegurar-te que no \u00e9s un problema de l\u2019equip, connecta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[880],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>No funciona la conexi\u00f3n a Internet con el router de O2 | O2 Ayuda<\/title>\n<meta name=\"description\" content=\"La conexi\u00f3n a Internet de tu fibra puede dejar de funcionar por diferentes motivos. Aqu\u00ed tienes una serie de comprobaaciones.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/internet-no-funciona-amb-el-router-do2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"No funciona la conexi\u00f3n a Internet con el router de O2 | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"La conexi\u00f3n a Internet de tu fibra puede dejar de funcionar por diferentes motivos. 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