{"id":4158,"date":"2021-10-11T12:59:48","date_gmt":"2021-10-11T10:59:48","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=4158"},"modified":"2022-09-26T16:17:16","modified_gmt":"2022-09-26T14:17:16","slug":"que-es-el-facturatge","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/que-es-el-facturatge\/","title":{"rendered":"Qu\u00e8 \u00e9s el facturatge?"},"content":{"rendered":"<p>El facturatge \u00e9s una eina financera que permet a O2, com a marca de Telef\u00f3nica, obtenir un avan\u00e7ament dels diners que facturarem als nostres clients.<\/p>\n<p><b>Aquesta acci\u00f3 no suposa cap canvi en la teva factura, ni en la data de cobrament, ni en el teu servei. <\/b>En el proc\u00e9s de facturatge, Telef\u00f3nica de Espa\u00f1a podr\u00e0 cedir\u00a0la teva factura (i les dades que hi constin)\u00a0garantint sempre que es fa exclusivament per a aquesta finalitat i amb totes les garanties de privadesa. En el cas de fem aquest facturatge, te n\u2019informarem en la factura corresponent.<\/p>\n<p>Per a m\u00e9s informaci\u00f3 sobre els mesos que fa que l\u2019apliquem a O2, l\u2019entitat banc\u00e0ria amb la qual s\u2019ha fet i les condicions, fes clic<span data-contrast=\"auto\">\u00a0<a href=\"https:\/\/o2online.es\/operacionesfactoring\/\">aqu\u00ed.<\/a><\/span><\/p>\n<p><b><span data-contrast=\"none\">O2 cedeix al banc les factures de tots els seus clients?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">No, nom\u00e9s l\u2019import que necessitem anticipar. No actuem sobre la base d\u2019un nombre de clients, de fet, aix\u00f2 \u00e9s completament aleatori i no facilitarem mai les dades que t\u2019identifiquin.<\/span><\/p>\n<p><b><span data-contrast=\"none\">Qu\u00e8 passa si\u00a0em nego\u00a0al fet que cedeixin les meves dades al banc?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">No hi ha cap problema, si no hi est\u00e0s d\u2019acord, et farem fora d\u2019aquest proc\u00e9s. Envia\u2019ns la teva petici\u00f3 a ayuda@o2online.es<\/span><i><span data-contrast=\"none\">.\u00a0<\/span><\/i><\/p>\n<p><b><span data-contrast=\"none\">Aix\u00f2 significa que el banc emmagatzemar\u00e0\u00a0totes\u00a0les dades que he facilitat a O2\u00a0en el registre?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">No, facilitem la factura, l\u2019import i un codi de posici\u00f3 \u00fanic per evitar cobraments duplicats. En cap cas aquestes dades no t\u2019identificaran a tu.<\/span><\/p>\n<p><span data-contrast=\"none\"><b>Si no puc fer el pagament de la meva factura, qui\u00a0me\u2019l reclamar\u00e0, O2 o l\u2019entitat financera?\u00a0<\/b><\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">En el cas de\u00a0tenir alguna factura pendent de pagament,\u00a0te\u00a0n\u2019informarem com fins ara. El banc no et reclamar\u00e0 cap cobrament.\u00a0\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Tant la posada al cobrament com la gesti\u00f3 del deute es far\u00e0 sempre des de Telef\u00f3nica.\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Com m\u2019afecta com a client? Se\u2019n veur\u00e0 afectada, la meva factura?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">El procediment \u00e9s totalment transparent per a tu, no canvia res. Continuar\u00e0s visualitzant la teva factura a fi de mes i farem el cobrament el primer dia h\u00e0bil del mes seg\u00fcent, com fins ara.<\/span><\/p>\n<p><b><span data-contrast=\"none\">Si no m\u2019afecta&#8230; per qu\u00e8 apareix un av\u00eds a la meva factura?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Perqu\u00e8 actuem conforme\u00a0a la Llei de protecci\u00f3 de dades, informant-te en tot moment de l\u2019\u00fas que en farem. En aquest cas,\u00a0hem d\u2019avisar-te\u2019n\u00a0perqu\u00e8, perqu\u00e8 l\u2019entitat financera pugui gestionar el cobrament de la factura, hem de cedir-los\u00a0algunes\u00a0dades\u00a0(n\u00famero de factura i import), per\u00f2 nom\u00e9s\u00a0es faran servir per a aquesta\u00a0finalitat.\u00a0<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Rebr\u00e9 cap comunicaci\u00f3 per part del banc?<\/span><\/b><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">No, en cap moment no rebr\u00e0s cap notificaci\u00f3 per part del banc. Si hem de comunicar-te alguna cosa en relaci\u00f3 amb la teva factura, ho farem sempre des d\u2019O2\u00a0i a trav\u00e9s de les vies habituals.\u00a0<\/span><\/p>\n<p>Pots consultar les pol\u00edtiques de privadesa a: <a href=\"https:\/\/o2online.es\/privacidad\/politica-privacidad\/\">https:\/\/o2online.es\/privacidad\/politica-privacidad\/.<\/a><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-4158 jlk' href='javascript:void(0)' data-task='like' data-post_id='4158' data-nonce='f1cfa1039e' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-4158 lc'>0<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-4158 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='4158' data-nonce='f1cfa1039e' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-4158 unlc'>0<\/span><\/a><\/div> <\/div> <div class='status-4158 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>El facturatge \u00e9s una eina financera que permet a O2, com a marca de Telef\u00f3nica, obtenir un avan\u00e7ament dels diners que facturarem als nostres clients. Aquesta acci\u00f3 no suposa cap canvi en la teva factura, ni en la data de cobrament, ni en el teu servei. En el proc\u00e9s de facturatge, Telef\u00f3nica de Espa\u00f1a podr\u00e0 [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[876],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qu\u00e8 \u00e9s el facturatge? | O2 Ayuda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/que-es-el-facturatge\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qu\u00e8 \u00e9s el facturatge? | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"El facturatge \u00e9s una eina financera que permet a O2, com a marca de Telef\u00f3nica, obtenir un avan\u00e7ament dels diners que facturarem als nostres clients. 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