{"id":4324,"date":"2019-01-02T18:20:05","date_gmt":"2019-01-02T17:20:05","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=4324"},"modified":"2023-05-09T10:34:07","modified_gmt":"2023-05-09T08:34:07","slug":"com-puc-cancel%c2%b7lar-la-portabilitat-duna-linia-mobil-o-fibra","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/com-puc-cancel%c2%b7lar-la-portabilitat-duna-linia-mobil-o-fibra\/","title":{"rendered":"Com puc cancel\u00b7lar la portabilitat d\u2019una l\u00ednia m\u00f2bil o fibra"},"content":{"rendered":"<ul>\n<li>Per cancel\u00b7lar la portabilitat de la teva l\u00ednia m\u00f2bil, fibra o totes dues a O2, <strong>has d\u2019enviar-nos el document de cancel\u00b7laci\u00f3 de portabilitat corresponent.<\/strong><\/li>\n<li><span data-contrast=\"none\">\u00c9s molt important que tinguis en compte que<strong> hi ha uns terminis legals per poder cancel\u00b7lar el proc\u00e9s<\/strong>.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li>A continuaci\u00f3 et detallem com sol\u00b7licitar la cancel\u00b7laci\u00f3 de portabilitat i els terminis legals que has de tenir en compte en cada cas:<\/li>\n<\/ul>\n<h2 aria-level=\"2\">Cancel\u00b7lar la portabilitat\u00a0m\u00f2bil<\/h2>\n<ul>\n<li><strong>Per cancel\u00b7lar la portabilitat de la teva l\u00ednia m\u00f2bil a O2 has d\u2019emplenar el document\u00a0<a href=\"https:\/\/dlvt1u0vrr0ux.cloudfront.net\/media\/public\/o2_solicitud_de_cancelacion_de_portabilidad_de_linea_movil_desde_otro_operador.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sol\u00b7licitud de cancel\u00b7laci\u00f3 de portabilitat de l\u00ednia m\u00f2bil des d\u2019un altre operador<\/a> <\/strong>i enviar-nos-el a\u00a0<a href=\"mailto:cancelaciones@O2online.es\">cancelaciones@O2online.es<\/a><\/li>\n<\/ul>\n<ul>\n<li>\u00c9s molt important que el sol\u00b7licitis dins del termini legal establert: <strong>abans de les 14:00 h del dia anterior feiner al dia assignat per al canvi d\u2019operador.<\/strong><\/li>\n<\/ul>\n<ul>\n<li>Per exemple, si et confirmem que la portabilitat es far\u00e0 un dimecres, has de sol\u00b7licitar-lo abans de les 14:00 h del dimarts.<\/li>\n<\/ul>\n<h2 aria-level=\"2\">Cancel\u00b7lar la portabilitat de fibra<\/h2>\n<ul>\n<li><strong>Per cancel\u00b7lar la portabilitat de la teva fibra i fix a O2 has d\u2019emplenar el document\u00a0<a href=\"https:\/\/dlvt1u0vrr0ux.cloudfront.net\/media\/public\/o2_solicitud_de_cancelacion_de_portabilidad_de_linea_fija_desde_otro_operador.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sol\u00b7licitud de cancel\u00b7laci\u00f3 de portabilitat de l\u00ednia fixa des d\u2019un altre operador<\/a><\/strong>\u00a0i enviar-nos-el a\u00a0<a href=\"mailto:cancelaciones@O2online.es\">cancelaciones@O2online.es<\/a><\/li>\n<\/ul>\n<ul>\n<li><strong><strong>\u00c9s molt important que el sol\u00b7licitis dins del termini legal establert:<\/strong><\/strong> abans de les 19:00 h del dia feiner anterior a la data de la portabilitat, si b\u00e9 \u00e9s convenient que ho facis amb prou temps sense ajustar-te al l\u00edmit perqu\u00e8 el proc\u00e9s pugui executar-se completament.<\/li>\n<\/ul>\n<ul>\n<li>Per exemple, si et confirmem que la portabilitat es far\u00e0 un dimecres a les 19:00 hores, has de sol\u00b7licitar-lo abans de les 19:00 h del dimarts (si no \u00e9s festiu nacional, en aquest cas el termini hauria finalitzat el dilluns a les 19:00 h).<\/li>\n<\/ul>\n<h2>Cancel\u00b7lar la portabilitat de fibra i m\u00f2bil<\/h2>\n<p>&nbsp;<\/p>\n<ul>\n<li>Per cancel\u00b7lar la portabilitat tant de fibra com de m\u00f2bil a O2 has d\u2019emplenar el document<strong>\u00a0<a href=\"https:\/\/dlvt1u0vrr0ux.cloudfront.net\/media\/public\/o2_solicitud_de_cancelacion_de_portabilidad_de_las_lineas_fija_y_movil_asociadas_a_o2_fibra_y_movil_desde_otro_operador_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sol\u00b7licitud de cancel\u00b7laci\u00f3 de portabilitat de l\u00ednies fixa i m\u00f2bil des d\u2019un altre operador<\/a>\u00a0<\/strong>i enviar-nos-el a\u00a0<a href=\"mailto:cancelaciones@O2online.es\">cancelaciones@O2online.es<\/a>.<\/li>\n<li><strong><strong><strong>\u00c9s molt important que el sol\u00b7licitis dins del termini legal establert <\/strong><\/strong><\/strong><strong><strong>tenint en compte que cada portabilitat t\u00e9 els seus terminis:<\/strong><\/strong>\n<ul>\n<li>En el m\u00f2bil: abans de les 14:00 h del dia feiner anterior al dia assignat per a la portabilitat.<\/li>\n<li>En el fix:\u00a0abans de les 19:00 h del dia feiner anterior a la data de la portabilitat, si b\u00e9 \u00e9s<strong> convenient que ho facis amb prou temps sense ajustar-te al l\u00edmit perqu\u00e8 <\/strong>el proc\u00e9s pugui executar-se completament.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Cancel\u00b7laci\u00f3 fora de termini legal<\/h2>\n<p>En qualsevol cas, <strong>si sol\u00b7licites la cancel\u00b7laci\u00f3 fora del termini legal establert, no podrem fer-hi res i la portabilitat continuar\u00e0 endavant.<\/strong><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-4324 jlk' href='javascript:void(0)' data-task='like' data-post_id='4324' data-nonce='ff127994fc' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-4324 lc'>0<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-4324 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='4324' data-nonce='ff127994fc' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-4324 unlc'>0<\/span><\/a><\/div> <\/div> <div class='status-4324 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Per cancel\u00b7lar la portabilitat de la teva l\u00ednia m\u00f2bil, fibra o totes dues a O2, has d\u2019enviar-nos el document de cancel\u00b7laci\u00f3 de portabilitat corresponent. \u00c9s molt important que tinguis en compte que hi ha uns terminis legals per poder cancel\u00b7lar el proc\u00e9s.\u00a0 A continuaci\u00f3 et detallem com sol\u00b7licitar la cancel\u00b7laci\u00f3 de portabilitat i els terminis [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[884],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>C\u00f3mo cancelar la portabilidad de una l\u00ednea m\u00f3vil o fibra<\/title>\n<meta name=\"description\" content=\"Para solicitar la cancelaci\u00f3n de portabilidad de tu l\u00ednea, env\u00edanos\u00a0el documento de cancelaci\u00f3n de portabilidad o llama al 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