{"id":5179,"date":"2022-11-04T10:29:13","date_gmt":"2022-11-04T09:29:13","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=5179"},"modified":"2023-01-19T12:57:30","modified_gmt":"2023-01-19T11:57:30","slug":"com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema\/","title":{"rendered":"Com obro una incid\u00e8ncia si el meu dispositiu t\u00e9 algun problema?"},"content":{"rendered":"<p><span data-contrast=\"none\">Si est\u00e0s experimentant algun problema amb el teu terminal, nom\u00e9s has d\u2019accedir a \u202f<\/span><a href=\"https:\/\/o2online.es\/reparacion\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">https:\/\/o2online.es\/reparacion\/<\/span><\/a><span data-contrast=\"none\">\u202fo entrar a l\u2019app d\u2019O2 i pr\u00e9mer a \u201c<strong>Reparaci\u00f3n de dispositivos<\/strong>\u201d per emplenar-hi un formulari amb tots els detalls.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Un cop emplenats tots els camps, Zeleris es posar\u00e0 en contacte amb tu en un termini de 24-48 hores i anir\u00e0 al teu domicili a recollir el terminal. <\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Podr\u00e0s consultar en tot moment l\u2019estat de la reparaci\u00f3, introduint les teves dades a \u201c<strong>Consultar reparaci\u00f3n<\/strong>\u201d.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Un cop h\u00e0gim analitzat el dispositiu, t\u2019enviarem un SMS per informar-te dels seg\u00fcents passos.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Els terminis dependran del tipus d\u2019incid\u00e8ncia.<\/span><span data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-5179 jlk' href='javascript:void(0)' data-task='like' data-post_id='5179' data-nonce='7a90361548' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-5179 lc'>+1<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-5179 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='5179' data-nonce='7a90361548' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-5179 unlc'>0<\/span><\/a><\/div> <\/div> <div class='status-5179 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>Si est\u00e0s experimentant algun problema amb el teu terminal, nom\u00e9s has d\u2019accedir a \u202fhttps:\/\/o2online.es\/reparacion\/\u202fo entrar a l\u2019app d\u2019O2 i pr\u00e9mer a \u201cReparaci\u00f3n de dispositivos\u201d per emplenar-hi un formulari amb tots els detalls.\u00a0 Un cop emplenats tots els camps, Zeleris es posar\u00e0 en contacte amb tu en un termini de 24-48 hores i anir\u00e0 al teu [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43782],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Com obro una incid\u00e8ncia si el meu dispositiu t\u00e9 algun problema? | O2 Ayuda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Com obro una incid\u00e8ncia si el meu dispositiu t\u00e9 algun problema? | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"Si est\u00e0s experimentant algun problema amb el teu terminal, nom\u00e9s has d\u2019accedir a \u202fhttps:\/\/o2online.es\/reparacion\/\u202fo entrar a l\u2019app d\u2019O2 i pr\u00e9mer a \u201cReparaci\u00f3n de dispositivos\u201d per emplenar-hi un formulari amb tots els detalls.\u00a0 Un cop emplenats tots els camps, Zeleris es posar\u00e0 en contacte amb tu en un termini de 24-48 hores i anir\u00e0 al teu [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/o2online.es\/ayuda\/com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema\/\" \/>\n<meta property=\"og:site_name\" content=\"O2 Ayuda\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-04T09:29:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-19T11:57:30+00:00\" \/>\n<meta name=\"author\" content=\"mjimenez\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"mjimenez\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/o2online.es\/ayuda\/com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema\/\",\"url\":\"https:\/\/o2online.es\/ayuda\/com-obro-una-incidencia-si-el-meu-dispositiu-te-algun-problema\/\",\"name\":\"Com obro una incid\u00e8ncia si el meu dispositiu t\u00e9 algun problema? 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