{"id":6031,"date":"2023-04-10T17:09:25","date_gmt":"2023-04-10T15:09:25","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=6031"},"modified":"2024-08-01T11:20:10","modified_gmt":"2024-08-01T09:20:10","slug":"area-personal-web-mi-o2-2","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/area-personal-web-mi-o2-2\/","title":{"rendered":"\u00c0rea personal web Mi O2"},"content":{"rendered":"

\u00a0 L\u2019<\/span>\u00e0rea personal Mi O2<\/span><\/b> al web inclou les mateixes funcionalitats que l\u2019app. Podr\u00e0s, entre d\u2019altres, consultar el consum o descarregar la teva factura, fer un canvi de tarifa, contractar una l\u00ednia nova o avisar d\u2019una avaria.<\/span><\/p>\n

Pots accedir-hi des de l\u2019apartat \u201c<\/span>Soy cliente<\/span><\/b><\/a>\u201d que veur\u00e0s a la part superior dreta del <\/span>web<\/span><\/b><\/a>.<\/span>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

Si ja t\u2019has registrat pr\u00e8viament a l\u2019app o a l\u2019\u00e0rea personal del web, la contrasenya \u00e9s la <\/span>mateixa de sempre. Si encara no t\u2019hi has registrat, primer has de\u00a0fer-ho des de: \u201creg\u00edstrate aqu\u00ed\u201d.<\/span>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

    \n
  1. \n
      \n
    1. Escriu-hi el <\/span>NIF\/NIE\/CIF del titular<\/span><\/b>, inclosos xifres i lletres, sense espais. Exemple: 01234567Z. Si la teva l\u00ednia ja est\u00e0 activa a O2, escriu<\/span>\u00a0el teu n\u00famero de tel\u00e8fon<\/span><\/b>. Si encara no est\u00e0 activa o si nom\u00e9s vas contractar fibra, sense l\u00ednia m\u00f2bil, escriu el tel\u00e8fon de contacte que vas indicar en el registre<\/span> .<\/span><\/li>\n
    2. T\u2019enviarem un\u00a0<\/span>SMS amb un codi de seguretat\u00a0<\/span><\/b>que haur\u00e0s d\u2019introduir a continuaci\u00f3 per poder\u00a0<\/span>generar la teva contrasenya<\/span><\/b>.<\/span>\u00a0<\/span><\/li>\n
    3. Torna a la p\u00e0gina principal i\u00a0<\/span>inicia sessi\u00f3.<\/span><\/b>\u00a0<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      Un cop a dins, a la part esquerra podr\u00e0s veure el mateix contingut que a l\u2019app Mi O2 organitzat en els m\u00f2duls seg\u00fcents:<\/span><\/p>\n

      \"\"<\/p>\n

      Inicio: <\/span><\/b>Pots visualitzar els teus productes contractats, la teva\u00a0tarifa i accedir els consums fets a cadascuna de les l\u00ednies, aix\u00ed com l\u2019activaci\u00f3 de serveis com ara dades compartides, o bons extra de dades, entre d\u2019altres.<\/span>\u00a0<\/span><\/p>\n

      Facturas: <\/span><\/b>Aqu\u00ed trobar\u00e0s les factures. Pots veure-les i descarregar-les en PDF. Tamb\u00e9 pagar factures pendents de pagament.<\/span>\u00a0<\/span><\/p>\n

      Tarifas:<\/span><\/b> En aquest apartat pots fer un canvi de tarifa o contractar productes addicionals.<\/span>\u00a0<\/span><\/p>\n

      M\u00f3viles:<\/span><\/b> Acc\u00e9s al nostre cat\u00e0leg per contractar\u00a0<\/span>dispositius m\u00f2bils.<\/span>\u00a0<\/span><\/p>\n

      Soporte: <\/span><\/b>Possibilitat d\u2019informar directament d\u2019una incid\u00e8ncia t\u00e8cnica i fer-ne seguiment. Informaci\u00f3 sobre els nostres canals d\u2019atenci\u00f3, acc\u00e9s directe a WhatsApp, correu electr\u00f2nic.<\/span>\u00a0<\/span><\/p>\n

      Perfil: <\/span><\/b>Des d\u2019aquest apartat puc modificar certes dades personals, el teu n\u00famero de compte bancari per al cobrament de les factures o canviar la contrasenya.<\/span>\u00a0<\/span><\/p>\n

      Cloud:<\/strong> Informaci\u00f3 dels teus 500GB d’emmagatzematge gratu\u00eft incl\u00f2s a les teves tarifes de fibra.<\/p>\n

      -1<\/span><\/a><\/div> <\/div>
      <\/div><\/div>
      <\/div>","protected":false},"excerpt":{"rendered":"

      \u00a0 L\u2019\u00e0rea personal Mi O2 al web inclou les mateixes funcionalitats que l\u2019app. Podr\u00e0s, entre d\u2019altres, consultar el consum o descarregar la teva factura, fer un canvi de tarifa, contractar una l\u00ednia nova o avisar d\u2019una avaria. Pots accedir-hi des de l\u2019apartat \u201cSoy cliente\u201d que veur\u00e0s a la part superior dreta del web.\u00a0 Si ja […]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40362,1849],"tags":[],"yoast_head":"\n\u00c0rea personal web Mi O2 | O2 Ayuda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/o2online.es\/ayuda\/area-personal-web-mi-o2-2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c0rea personal web Mi O2 | O2 Ayuda\" \/>\n<meta property=\"og:description\" content=\"\u00a0 L\u2019\u00e0rea personal Mi O2 al web inclou les mateixes funcionalitats que l\u2019app. Podr\u00e0s, entre d\u2019altres, consultar el consum o descarregar la teva factura, fer un canvi de tarifa, contractar una l\u00ednia nova o avisar d\u2019una avaria. 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