{"id":80,"date":"2019-03-05T20:14:49","date_gmt":"2019-03-05T19:14:49","guid":{"rendered":"https:\/\/precms.o2online.es\/ayuda\/?p=80"},"modified":"2020-12-09T12:40:14","modified_gmt":"2020-12-09T11:40:14","slug":"problemas-con-cobertura-de-red-movil","status":"publish","type":"post","link":"https:\/\/o2online.es\/ayuda\/problemas-con-cobertura-de-red-movil\/","title":{"rendered":"Problemas con cobertura de red m\u00f3vil"},"content":{"rendered":"<p><span data-contrast=\"none\">La falta de cobertura en tu m\u00f3vil puede deberse a diferentes factores. Haz estas comprobaciones para solucionarlo:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\"><strong>Aseg\u00farate de que no tienes activado el \u201cmodo avi\u00f3n<\/strong>\u201d de tu smartphone.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0<\/span><strong>Apaga el terminal, quita<\/strong><span data-contrast=\"none\"><strong> la SIM<\/strong> y <\/span><span data-contrast=\"none\">espera<\/span> <span data-contrast=\"none\">unos<\/span> <span data-contrast=\"none\">segundos<\/span><span data-contrast=\"none\">. <strong>Vuelve a <\/strong><\/span><strong>introducir<\/strong><span data-contrast=\"none\"><strong> la SIM<\/strong>, <\/span><span data-contrast=\"none\">enciende<\/span><span data-contrast=\"none\"> el terminal de nuevo y <\/span><span data-contrast=\"none\">espera<\/span><span data-contrast=\"none\"> a <\/span><span data-contrast=\"none\">ver<\/span> <span data-contrast=\"none\">si<\/span> <span data-contrast=\"none\">tu<\/span> <span data-contrast=\"none\">m\u00f3vil<\/span> <span data-contrast=\"none\">coge<\/span><span data-contrast=\"none\"> red.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">\u00a0Si has realizado un cambio de SIM recientemente, <strong>confirma que est\u00e1 operativa<\/strong> llamando al 1551.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Otras recomendaciones<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\"><strong>Selecciona la red de cobertura O2 manualmente<\/strong> desde los ajustes de tu m\u00f3vil (Ajustes&gt; Conexiones inal\u00e1mbricas&gt; Redes m\u00f3viles&gt; Operadores de Red&gt; Buscar redes manualmente). Si no aparece O2, elige Movistar. Cuando se conecte, guarda los cambios para que se conecte tu tel\u00e9fono m\u00f3vil autom\u00e1ticamente a la red. Despu\u00e9s haz una llamada y comprueba si ya tienes cobertura.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Comprueba que<strong> la tarjeta SIM est\u00e1 correctamente colocada.<\/strong><\/span><strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-contrast=\"none\">Si tras seguir todas las instrucciones tu m\u00f3vil sigue sin conectarse a la red <\/span><span data-contrast=\"none\">O2<\/span><span data-contrast=\"none\">, contacta con nosotros llamando al 1551.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">En el caso de que tengas cobertura pero no puedas navegar con tu m\u00f3vil, es posible que tengas que configurar Internet. Para ello sigue los pasos para <\/span><a href=\"https:\/\/o2online.es\/ayuda\/configurar-internet-android-o2\/\"><span data-contrast=\"none\">Android<\/span><\/a> <span data-contrast=\"auto\">o<\/span> <a href=\"https:\/\/o2online.es\/ayuda\/configura-internet-iphone-ipad-o2\/\"><span data-contrast=\"none\">iOS<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<div class='watch-action'><div class='watch-position align-left'><div class='action-like'><a class='lbg-style1 like-80 jlk' href='javascript:void(0)' data-task='like' data-post_id='80' data-nonce='8484d32b12' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Like' \/><span class='lc-80 lc'>+258<\/span><\/a><\/div><div class='action-unlike'><a class='unlbg-style1 unlike-80 jlk' href='javascript:void(0)' data-task='unlike' data-post_id='80' data-nonce='8484d32b12' rel='nofollow'><img class='wti-pixel' src='https:\/\/o2online.es\/ayuda\/wp-content\/plugins\/wti-like-post\/images\/pixel.gif' title='Unlike' \/><span class='unlc-80 unlc'>-770<\/span><\/a><\/div> <\/div> <div class='status-80 status align-left'><\/div><\/div><div class='wti-clear'><\/div>","protected":false},"excerpt":{"rendered":"<p>La falta de cobertura en tu m\u00f3vil puede deberse a diferentes factores. Haz estas comprobaciones para solucionarlo:\u00a0 Aseg\u00farate de que no tienes activado el \u201cmodo avi\u00f3n\u201d de tu smartphone.\u00a0 \u00a0Apaga el terminal, quita la SIM y espera unos segundos. Vuelve a introducir la SIM, enciende el terminal de nuevo y espera a ver si tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[50,53,52,24,49,51],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Problemas con la cobertura de red m\u00f3vil | O2 Ayuda<\/title>\n<meta name=\"description\" content=\"Si te has quedado sin cobertura en tu m\u00f3vil, hay algunas comprobaciones que puedes hacer para conocer el motivo. 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